Responsible Gaming
Introduction
At The Personal Support Network, we believe that gambling should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. The house always has an edge, and you should only ever gamble with money you can afford to lose. Please play responsibly and within your means.
Age Verification
You must be 18 years of age or older to access and use gambling services in the United Kingdom. We take age verification seriously and comply with all UK Gambling Commission regulations. If you are under 18, you must not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding gambling activity or lying about the time and money spent gambling
- Neglecting family, work, education, or other responsibilities due to gambling
- Borrowing money or getting into debt to fund gambling
- Feeling anxious, irritable, or depressed when trying to cut down or stop gambling
- Unsuccessful attempts to control, cut back, or stop gambling
- Using gambling to escape problems, anxiety, or negative emotions
- Risking important relationships, jobs, or opportunities because of gambling
- Spending more time and money on gambling than intended
If you recognise these signs, please seek help immediately.
Self-Help Tools & Safer Gambling Features
Most reputable online casinos offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Reality Checks: Receive pop-up reminders showing how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Time-Out: Take a break from gambling for a set period (typically 24 hours to several weeks)
- Account Closure: Permanently close your gambling account if you wish to stop
We encourage you to use these tools proactively to maintain control over your gambling activities.
Support Organisations
If you or someone you know needs help with problem gambling, please reach out to one of these trusted support organisations:
United Kingdom
- GamCare – Free confidential support for problem gamblers and their families
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk - Gamblers Anonymous – Peer support meetings for people with gambling problems
Website: www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Call to Action
If you think you may have a problem with gambling, please seek help today. There is no shame in asking for support, and help is available. Contact one of the organisations listed above or speak to your GP (General Practitioner) in confidence.
Remember: gambling should be fun and entertaining. If it's causing you stress, financial difficulty, or affecting your relationships, it's time to reach out for help.
Play Responsibly. Play Within Your Means.