Privacy Policy
Last Updated: January 2026
The Personal Support Network ("we," "us," "our," or "Company") operates the thepersonalsupportnetwork.co.uk website ("Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when contacting us or signing up for newsletters.
- Technical Data: IP address, browser type, operating system, referring URL, pages visited, and time spent on the Site.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies.
- Usage Data: Information about how you interact with the Site, including clicks, searches, and content viewed.
How We Use Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve the Site and our services.
- To process affiliate commissions and track referrals to partner casinos.
- To conduct analytics and understand user behavior and Site performance.
- To send you promotional emails, newsletters, and marketing communications (with your consent).
- To respond to your inquiries and customer support requests.
- To comply with legal obligations and prevent fraud or misuse of the Site.
Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use include:
- Essential Cookies: Required for basic Site functionality.
- Analytics Cookies: Help us understand Site usage and performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Track referrals to casino partners and affiliate commissions.
- Marketing Cookies: Enable targeted advertising and promotional content.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking certain cookies may affect Site functionality. For more information, visit aboutcookies.org.
Third-Party Links
Our Site contains links to third-party casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review the privacy policies of any third-party site before providing personal information or engaging in transactions. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
As a UK resident, you have certain rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, including:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (subject to legal obligations).
- Right to Restrict Processing: Request limitation of how we use your data.
- Right to Data Portability: Request your data in a portable format.
- Right to Object: Object to processing, including for marketing purposes.
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) at www.ico.org.uk.
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specifically:
- Account Data: Retained for the duration of your relationship with us and up to 7 years thereafter for legal and accounting purposes.
- Marketing Communications: Retained until you unsubscribe or withdraw consent.
- Analytics and Tracking Data: Generally retained for 13-25 months, depending on the platform.
- Affiliate and Transaction Data: Retained for up to 7 years for compliance and audit purposes.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@thepersonalsupportnetwork.co.uk
Website: thepersonalsupportnetwork.co.uk
We will respond to your request within 30 days or as required by applicable law.